This document complies with the General Data Protection Regulation (GDPR).
At Bioceramed Cerâmicos para Aplicações Médicas S.A., we recognize the importance of maintaining the confidentiality and integrity of your personal data. We are committed to implementing and managing personal data protection policies in accordance with the regulations in force within the European Union.
This privacy and data protection policy applies to the personal data of our customers and users of our website who contact us via our website, by email, or by telephone, whether for placing orders, obtaining information, or presenting complaints and/or suggestions.
We address your concerns in the sections below.
Bioceramed Cerâmicos para Aplicações Médicas S.A., legal entity number 509 655 300, headquartered at:
Avepark – Parque de Ciência e Tecnologia
Zona Industrial da Gandra
4805-017 Barco - Guimarães, Portugal
Is responsible for processing the personal data of its customers and website users.
Any questions related to this topic can be addressed to the responsible person by sending a letter to the above address or to the email address: dpo@bioceramed.com.
At Bioceramed Cerâmicos para Aplicações Médicas S.A., we collect limited personal data with the sole purpose of maintaining close and personalized contact with our customers, informing them about our news, promotions, and new product catalogs.
We collect your personal data when you request clarification of a doubt, send a complaint or suggestion, or place an order to purchase products.
The personal data we collect is intended for:
Bioceramed Cerâmicos para Aplicações Médicas S.A. does not assign or transfer your data to third parties unless there is a legal obligation.
At Bioceramed Cerâmicos para Aplicações Médicas S.A., we use a variety of security measures to help protect and maintain the security, integrity, and availability of your personal data.
Although the transmission of data via the internet or website cannot guarantee total security against intrusions, Bioceramed Cerâmicos para Aplicações Médicas S.A. has made its best efforts to implement and maintain physical, electronic, and procedural security measures aimed at protecting your personal data in accordance with applicable data protection rules.
Our website uses "cookies." A cookie is a small file of information that we send to your browser's cookie file, located on your computer's hard drive, via our internet server. This action does not damage your computer and allows Bioceramed Cerâmicos para Aplicações Médicas S.A. to track visits to the website, facilitating the user's browsing process and improving the browsing experience on our website.
You can configure your browser to issue a warning notification whenever you receive a cookie, allowing you to decide whether to accept it or not. You can also disable cookies, which may affect the full use of all services on the website.
Our website may contain links to other websites. When accessing a link that does not belong to Bioceramed Cerâmicos para Aplicações Médicas S.A., please be aware that these websites have their own privacy policies, which are not the responsibility of Bioceramed Cerâmicos para Aplicações Médicas S.A. We recommend consulting the privacy policy of these websites before using them.
In case of violation of your rights, you can file a complaint with the national supervisory authority:
National Data Protection Commission (CNPD)
Rua de São Bento, nº 148 – 3º
1200-821 Lisbon, Portugal
All future changes to our Privacy and Personal Data Protection Policy will be posted on the company's website. We recommend consulting this document whenever you visit our website.